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Support Request
Remote Assistance

 

 
If you're experiencing a problem with the Realtime Software Package, please fill out and submit the following support request form, or send email to:  support@realtimesw.com

Someone will contact you shortly with assistance if your request is received during normal
business hours.  If you need chargeable after hours support, please call: 1-847-803-1103

 

 

Support Request Form

When you submit your service request report, it will be entered into our database for tracking purposes.  Someone will contact you shortly.

Please be as specific as possible when describing the problem.

  1. What area of the Software does this request involve?

    (Hint: hold your Control key down when you click to select multiple choices)

  2. Please enter a brief one-line description of the request:

    (example: "Purchase Order Entry Problem")

  3. If there is a particular problem you are reporting, please describe it clearly:

     
  4. Please provide us with the following information in case we need to contact you:

Name:

Phone:

E-mail:   

       

 

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Realtime Software is now a preferred reseller of Authorize.Net Payment Gateway Services.  Contact us 'TODAY' for more information !
  
Authorize.Net Preferred Reseller
 

Announcements

We are pleased to announce that Pierce, E-One and Rosenbauer Dealers have selected our software package to help manage their dealerships. Our integrated Fire Rescue Equipment software module offers many features these dealerships require. Please call or email for more information
 

Customer Access
Click here to login to the Realtime Customer Access Area.  This section of the website provides links to documentation and other information.
 
Newsletters
Click this link to read the current or past issues of the Realtime Software Corporation Newsletter !

 

 

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